Privacy Policy

Effective Date: 19-April-2026

This Privacy Policy describes how COWRIN INNOVATION PRIVATE LIMITED, operating under the brand COWRIN ("COWRIN", "we", "our", or "us"), collects, uses, stores, and protects your personal information when you access our website, create an account, purchase our courses, subscribe to our services, or otherwise interact with our platform.

1. Business Information

Legal Name: COWRIN INNOVATION PRIVATE LIMITED
Brand Name: COWRIN
Registered Address: H.No 8-30/Q/1/A/3, Street No 6, New Hemanagar Colony, Boduppal, Hyderabad, Telangana 500092, India
Email: [email protected]

2. Information We Collect

We may collect, store, and use the following categories of information:

• Name
• Email address
• Phone number
• Account registration details
• Course purchase and subscription details
• Course progress and learning activity
• Information submitted through forms, support requests, WhatsApp, or other communications
• Technical information such as IP address, browser type, device information, pages visited, and session duration

3. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To provide access to courses, subscriptions, videos, and other learning content
• To process payments and maintain transaction records
• To track progress and improve user learning experience
• To respond to inquiries, support requests, and contact form submissions
• To send important service-related updates and notices
• To send newsletters, promotional offers, and marketing communications where permitted
• To analyze website usage and improve our platform, services, and content
• To protect the security and integrity of our platform and prevent misuse or fraud

4. Payment Processing

Payments on our platform may be processed through third-party payment providers, including Razorpay, CCAVENUE, PayPal, and any other payment partners we may use from time to time. We do not store your debit card, credit card, or banking credentials on our own servers unless expressly stated otherwise. Payment data is processed in accordance with the applicable policies of the payment service provider.

5. Third-Party Tools and Services

We may use third-party tools and service providers to operate, analyze, and market our platform, including:

• Google Analytics
• Facebook Pixel
• WhatsApp integration
• Mailchimp
• ConvertKit

These third parties may collect, store, or process your information according to their own privacy policies. We are not responsible for the independent privacy practices of third-party providers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember user preferences, understand user behavior, and improve performance. This may include essential cookies and analytics cookies.

You may control or disable cookies through your browser settings. However, disabling cookies may affect the functionality and usability of some parts of the website.

7. Sharing of Information

We do not sell your personal data. We may share your information only when reasonably necessary:

• With payment processors, analytics providers, email tools, communication tools, and other service providers
• To comply with legal obligations, lawful requests, or court orders
• To protect our rights, users, systems, and business from fraud, abuse, or security threats
• In connection with a merger, acquisition, restructuring, sale of assets, or business transfer

8. Data Retention

We retain your personal data while your account remains active and for up to 1 year after account deletion, unless a longer retention period is required by law, accounting obligations, fraud prevention requirements, dispute resolution needs, or enforcement of our legal rights.

9. Data Security

We use reasonable technical and organizational safeguards to protect your information, including access restrictions, secure systems, and transaction protection measures. However, no internet-based platform is completely secure, and we cannot guarantee the absolute security of data transmitted or stored electronically.

10. Children and Age Restrictions

At present, our services are primarily intended for users aged 18 years and above. If we later offer services to minors, we may require consent from a parent or lawful guardian. We do not knowingly collect personal data from minors in violation of applicable law.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent for marketing communications
• Raise concerns regarding how your data is being used

To make any such request, contact us at [email protected].

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of such third parties. You should review their policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the platform after changes are published constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

COWRIN INNOVATION PRIVATE LIMITED
H.No 8-30/Q/1/A/3, Street No 6, New Hemanagar Colony, Boduppal, Hyderabad, Telangana 500092, India
Email: [email protected]